In June 2021, Ally Bank stopped charging overdraft fees. Direct Banking Satisfaction Study, and it currently has a C rating with the Better Business Bureau. Ally’s customer satisfaction fell two points below the industry average in the J.D. Customers can also tell how long the phone wait time will be on Ally’s website. Banking experienceĪlly doesn’t provide physical branches, however customers can access banking support 24/7 via phone, email or live chat. Ally suffices as a main bank, or as a backup savings account, if you want to tap into high-yield savings while maintaining a relationship with a traditional bank. Bypass the wait times by contacting support via live chat. Call-in wait times are available on the website. Ally customer support is available for retail customers 24/7. All transactions are handled through mobile devices. Ally is best suited for customers who are comfortable with a purely digital banking experience.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |